Imagine this: you're sitting in a one-on-one with your co-founder or a key team member. They're telling you something important. And suddenly you notice, you haven't heard a single word in the past 5 minutes.
Your mind has been somewhere else. Rehearsing what you're going to say next. Trying to fix the problem they're describing. Running scenarios about a deal that might fall through.
You snap back. Nod. Say something that sounds reasonable. But you missed whatever they were actually trying to tell you.
Many people chalk this up to poor focus. But there's usually a layer underneath that's responsible for this, and that is your ability to be present.
Most people think presence is a nice-to-have. A lot of people don't even know what it actually means. But if you're not present, you can't receive anything. Not from your team, not from a mentor, not from life itself.
No conversation, no framework, no insight can reach you if you're not actually here. And it's costing you far more than you realize.
One of the things I've been realizing more and more over the past couple years is how thoughts are really just reactions to not welcoming feelings.
Every time your attention is hooked by your thoughts, your mind is running from something it doesn't want you to feel.
Once you see this pattern, it starts showing up everywhere. It tends to look something like this:
That's why you keep losing presence. And the place where the cost becomes most visible is in how you listen.
Sometimes my wife will tell me a whole story about something important to her, and I'll say, "Wait, I don't think that was Tuesday. That was Wednesday." I'll notice my mind isn't actually hearing her. It's scanning for errors.
Most of us do some version of this in almost every conversation without realizing it.
We listen through filters: biases and motives that sit between us and what the other person is actually saying. The filter shapes what we take in and what we miss entirely. Which means we're not actually hearing them. Instead, we're hearing them through the filter.
Some are obvious:
But these are the ones most people don't catch:
Every one of these filters is the same escape playing out in conversation. A feeling arises while someone is talking to you (ex. fear, shame, the discomfort of not knowing what to say) and your mind pulls you into your head to manage it.
The disconnection you feel from other people (the sense that conversations aren't landing, that you're not really reaching each other) starts as a disconnection from your own feelings. Because you're not listening to your own inner experience, you can't be with someone else's experience.
And when you can't truly listen, you can't hear what the people around you are trying to tell you. You can't hear what life itself is trying to teach you. The lessons are right there. They just require you to be here to receive them.
So what changes when you're aware of the filters instead of lost in them?
When you are truly listening, you are experiencing nothing besides what that person is communicating.
Like a scientist intimately observing a subject, filled with wonder and fascination, curious, absorbed, no agenda. Not listening to fix, diagnose, or respond. Just listening to understand their authentic experience.
The way I've learned to practice this is by listening from your head, your heart, and your gut.
Head: What are they actually saying? The specific words, thoughts, ideas. The goal is to be able to repeat back exactly what you heard without adding your own interpretation.
Heart: What are they feeling? Tune into their tone of voice, facial expressions, breath patterns. What emotion is fueling what they're expressing?
Gut: What do they really want? Underneath the content and the emotion, what is the deeper longing or need?
Then reflect it back before you respond. "I hear that this person on your team has been missing deadlines. It sounds like you're feeling frustrated and worried they might be disengaged. And what you really want is to know they're committed. Is that right?"
When people feel truly heard this way, you can actually watch it happen. More color comes into their face. Their breath relaxes. The pace of the conversation slows and becomes more natural. They shift out of reactivity because their nervous system is no longer in threat. Their thinking clears. And they start solving their own problems.
I've had entire sixty-minute coaching sessions where all I did was listen this way. At the end, the client says, "Thank you so much for your advice, Dave. That was perfect." I didn't give any advice. I just listened. That's what presence makes possible.
That quality of attention (the wonder, the fascination, the pure curiosity with no agenda) is what you just learned to give another person. But the whole reason you can't listen to others is that you're not listening to yourself.
When a feeling arises, instead of escaping it, what if you observed it with that same curiosity? Noticing every sensation the way you'd notice every line, curve, and pattern of a flower. No motive. No fixing. Just being with what's there.
Because your body is always in the present moment, the easiest way to begin practicing this is with your body. And your feet are about as far from your head as you can get, which is exactly why we start there.
Feel your feet on the floor. The weight in your chair. Notice whatever is in your chest or gut. If there's tightness, heat, tension, don't try to fix it. Just let it be there. Inhale for 4 seconds, exhale for 4 seconds, repeat 4 times. Just 32 seconds.
That's the doorway back to presence. Back to yourself. And from there, back to the people around you and to what life is trying to show you.
This quality of attention (toward yourself, toward others, toward whatever is here) is what love is.
And when you pay attention this way, without filters, without projections, without stories layered on top, what you see is what's actually here. That's what it means to see reality clearly.
And the team that sees reality clearly wins.
This is why presence is the foundation of everything.
With love,
Dave Kashen